Shipping Policy
Thank you for shopping at Shozon™! We are committed to ensuring that your order is processed promptly and delivered to you efficiently. Please review our Shipping Policy below:
1. Dispatch Time
1.1 Order Processing: Orders placed on our website are typically processed and dispatched within 24-48 hours (excluding weekends and public holidays) from the time of order confirmation.
2. Delivery Time
2.1 Estimated Delivery: Once your order has been dispatched, the estimated delivery time is approximately 4-6 business days for most locations within India.
3. Courier Partner
3.1 Shipping Provider: We have partnered with I Think Logistics, a trusted logistics company in India, to handle our shipments.
3.2 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email or SMS with a tracking number. You can use this tracking number to monitor the status of your delivery on the I Think Logistics website: I Think Logistics Tracking
4. Shipping Charges
4.1 Standard Shipping: We offer standard shipping at a flat rate or free shipping for orders above a certain amount. Shipping charges, if applicable, will be displayed during the checkout process.
5. Shipping Restrictions
5.1 Service Areas: We currently ship within India. However, please note that certain remote locations may have limited or no service coverage by our courier partner.
6. Contact Us
If you have any questions or concerns about our Shipping Policy, the status of your order, or shipping-related inquiries, please don’t hesitate to contact our customer support team using the following details:
- Website Name: Shozon™
- Address: High Tension Road, Jamia Nagar, Shaheen Bagh, Delhi, Delhi – 110025, India
- Email: support@shozon.in
- Contact Number: +91 8826125323
- Operating Hours: Mon-Sat, 11:00 AM – 7:00 PM IST